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Indiana Dealer Wins Customer Service Award

Newmar Corporation, the Indiana-based manufacturer of Class A Motorhomes and fifth wheels, has released the names of its dealers who are being recognized for providing excellent customer service over the past year.

The Customer Satisfaction Index (CSI) Award is presented to dealers who scored in a pre-determined percentile based on results from customer surveys. Fifteen Newmar dealers earned this coveted award by providing excellent customer service to Newmar customers receiving warranty work.

Mount Comfort RV in Greenfield was one of 12 dealers receiving the award.

 “Newmar feels this award is important because we value how our mutual customers are treated and that the service experience is a positive one,” said Matt Utley, Newmar’s vice president of service operations. “Newmar is pleased with the customer support provided by our dealer partners. As confirmed by their customers, the dealers earning this award possess a strong commitment of customer satisfaction that permeates through their entire organization. We are proud of their achievements."

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Indiana RV Lifestyles is produced by the Indiana RV Association